From EMR chatbot to apps to lifesaving diagnostics, consider the seemingly infinite potential of AI. “Artificial intelligence (AI) is not going to replace doctors. It’s doctors that use AI that will replace doctors who don’t,” a well-known Silicon Valley saying goes. If you want to stay ahead of the knowledge curve, then you need to be aware of how AI is already transforming the medical industry. Last issue, you read about cutting-edge technology that’s redefining the healthcare experience in the Tech & Innovation In Healthcare (Vol. 1, No. 1) article “Learn Why the Future of Healthcare Isn’t In a Hospital or Doctor’s Office — It’s In Your Home.” The revolutionary shift in how patients are diagnosed, treated, and even monitored doesn’t stop there, though. Keynote speaker Robin Farmanfarmaian, who dazzled the crowd at AAPC’s HEALTHCON 2021, touches upon some of the most intriguing products on the market that automate healthcare processes using AI. Read on to see what sort of profound impact AI software is having on physicians’ practices and hospitals across the globe. View AI in Action as a Powerful Diagnostic Tool When you think of AI software as it pertains to medicine, you might assume that sort of technology has only reached the point of utilizing AI capabilities as a complement to a healthcare provider’s services. In most cases, you are correct, but there’s one new piece of software that almost completely takes the provider out of the equation. According to Digital Diagnostics, their product IDx-DR is “an AI diagnostic system that autonomously diagnoses patients for diabetic retinopathy and macular edema.” While the scan may be performed in an office, the provider’s responsibilities essentially stop there. The images taken from a fundus camera are sent and evaluated by an IDx-DR AI application and returned with a clear-cut, binary answer as to whether the patient may have early-stage diabetic retinopathy and macular edema. Another innovative piece of technology that’s redefining tools available to diagnose mental health conditions comes from Sonde. Using their Mental Fitness smartphone app, Sonde’s AI-powered vocal biomarkers can analyze and interpret a patient’s speech to monitor and report on a variety of depressive symptoms such as energy, concentration, and optimism. See How MDs are Incorporating Smart Speakers Into the Mix Smart speakers can make a leap into the medical field — and here’s how. Amazon Alexa has a ton of neat capabilities, but did you know HIPAA compliance was one of them? In fact, the healthcare industry has recently begun using Alexa in a variety of ways to help streamline services between practitioner and patient. For instance, Alexa has teamed up with Express Scripts to help customers not only stay informed about prescription status, but even set notifications for when prescriptions will arrive at their doorstep. Alexa is also collaborating with Livongo to set up an app that allows patients on continuous glucose monitoring to intermittently check their glucose readings with a simple prompt of “Hey Alexa, ask Livongo for my most recent blood sugar.” On the subject of smart speakers, you don’t want to forget what ElliQ®, an “aging in place” smart speaker, is doing to revolutionize modern medicine. This robot, which more resembles a Pixar character than a smart speaker, is equipped with a speaker, a smart tablet, and video camera. ElliQ® goes way beyond your typical medical reminders and messaging features. In fact, ElliQ® takes the concept of aging in place to the next level by “empowering older adults’ independence and offering them a sense of comfort, company, and fun at home.” Not only will ElliQ® engage in conversation and personalized activities that promote the patient’s well-being, it has a learning feature incorporated into it that will memorize the patient’s schedule based on movements around the house. ElliQ® will even go as far as pinging the patient if it detects any sort of alteration from the patient’s routine schedule. Streamline Services With Cutting Edge EMR Chatbots If that’s not enough to get you excited about the future of AI-based medicine, check out electronic medical record (EMR) chatbots. EMR chatbots are beginning to be incorporated into hospitals and offer dialogue-based AI to practitioners looking to get pertinent clinical information in a flash. Farmanfarmaian explains these chatbots aren’t too dissimilar from that of an Alexa smart speaker. For instance, an ER physician that’s just clocking in can ask the chatbot to read off the notes written in the patient’s chart prior to their arrival. The AI error rate for recognizing spoken English among these chatbots is less than 3 percent, Farmanfarmaian says. That’s impressive processing power. For reference, an American, native born English speaker’s average error rate is no more than 4 percent. Stay tuned to future issues of Tech & Innovation In Healthcare as we continue to analyze how technology is reshaping and enhancing patient care.